Batch - Payments

When you log in to BatchOne, you will see a grey, 'More options' button. Click on this to see a list of options, including 'Supplier account number setup'. Select this to view the suppliers you are currently using and all those you are not yet set up with. Select the company you want to start paying via Batch, enter the account number you hold with them, and this will automatically notify the supplier. Once the supplier has set you up, you will start seeing their invoices on your Batch account. If the supplier is not on Batch, let us know so we can contact them about our services. (You can also tell them separately that you would like them to use Batch.)

As you may be aware, Batch do not hold excess funds to cover any late payment. Therefore, it is imperative that your payment reaches our bank by close of business (5pm GMT) on the authorisation date. You will find the deadline date at the top of every page of your Batch account and there is also a list of upcoming authorisation deadlines on the home page of our website.

A reminder will be sent out to you on or around 15th of the month. Please ensure that you check and keep a note of these reminders as these will highlight when you need to have funds to us by. This date may be different to the authorisation deadline because in some months the cut-off date may fall on a weekend or a UK bank holiday, forcing closure of banking facilities. In this instance you will need to arrange your payment earlier to avoid auto unauthorisation of your transactions, bearing in mind the speed of your own bank.

If any of your transactions are unauthorised, you will find a list of these in the Reports menu under Other Reports/Auto-Unauthorised Transactions. Please remember to send a payment confirmation to This email address is being protected from spambots. You need JavaScript enabled to view it..

The status 'Manual Adj' has been changed to 'Not paying through Batch'. You can easily change the status to 'Open' or 'Authorise' yourself. Choose the option 'O' for 'Open' or 'A' to authorise the transaction to be paid.

Invoices will show on Batch once the supplier has sent them to us. If you find a transaction is missing, please contact the supplier directly to get this uploaded. You can copy in This email address is being protected from spambots. You need JavaScript enabled to view it. when you contact the supplier.

Click on 'Period Summaries' in the yellow menu bar, select 'Past Remittances' and choose the period for which you want the remittance. When you come to that period, you will see a grey 'Download Remittance' button above each currency. Click on this to download a CSV file to your PC. This will hold all the details, including the VAT breakdown.

Log on to Batch Payments and use either the Quick Search option at the top of the page or the Advanced Search option. Entering the order number or delivery note number will display details of any invoices relating to those numbers.

Most definitely yes! Because you make just one monthly payment to Batch per currency each month no matter how many suppliers there are to pay, you will pay a single bank charge. Note: you should check with your bank or transfer service regarding these charges.

Page 2 of 5

Start
Prev
1
2
3
4
5
Next
End

Payments

I have opened an account with a new supplier. How do I pay them through Batch?

What does 'automatic unauthorisation' mean?

A transaction has the status 'Not paying'. Do I have to ask you to change it?

Who do I contact if I can’t see an invoice or credit note on Batch?

How do I get details of my remittance, including a VAT breakdown?

A box has arrived with no paper invoice. How can I find invoice details?

Will Batch save me money on bank charges?

Contact

Essential information

Quick Links