At Batch, we are dedicated to enhancing our services and maintaining a secure, dependable infrastructure for all our customers in the book and publishing industries. Since 2015, we have proudly held ISO 27001 certification, the internationally recognised standard for information security management set by the International Standardisation Organisation (ISO). This certification is in recognition of how we protect the confidentiality, integrity and availability of information by systematically identifying and addressing security risks.

Obtaining ISO 27001 certification requires a rigorous external audit, during which we demonstrate the robustness of our policies, procedures, software, and infrastructure. This certification reflects our structured approach to managing information security, reducing risks and continually improving our security measures. Each year, we undergo thorough audits to ensure ongoing compliance and to identify areas for further improvement.

We are proud to be among the few UK book trade companies to hold ISO 27001 certification. Our commitment to information security protects not just our business, but also ensures our services remain reliable and trustworthy for independent booksellers.

Why ISO 27001 matters to our customers in the book and publishing industries

• Data Protection: Your data's confidentiality, integrity, and availability are safeguarded through rigorous security standards.
• Reliability: Our secure infrastructure reduces risks of downtime, breaches or disruptions, ensuring continuous support for your business.
• Trust and Transparency: Annual audits verify our adherence to international security standards, giving you confidence in our practices.
• Risk Management: We actively search out and mitigate potential security threats, reducing the risk of data loss or breaches that could affect your business.
• Competitive Edge: In an era where data security is crucial, partnering with an ISO 27001-certified provider like Batch demonstrates to your customers and partners that you rely on secure, compliant services.

Certification underscores our dedication to delivering a secure, efficient and dependable service that you can trust to protect your business.

Izzy Carlile
Managing Director

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