Between 27th May and 20th June, Penguin Random House UK will be integrating their systems in order to simplify and improve their services. During these times, PRH will have a limited facility to accept physical returns and this is subject to agreeing in advance the usual delivery booking slot. Otherwise, please store these until PRH are operational again. Should you have any queries, PRH Customer Services and Credit Services teams will be able to help via your normal email routes. You can continue to use Batch Returns for PRH during this time.
Batch is delighted to be taking over the running of Bertline from Bertrams. Our aim is to provide continuity of service for all those booksellers who are currently using the system. We will be contacting all Bertline users with more details over the next few weeks, but an outline of the deal can be found here.
Note the next authorisation dates for Batch Payments
We understand that being in the book trade can be challenging. Using Batch to take care of boring but essential administrative tasks will leave you free to focus on your business and those all-important customers.
At Batch, we are experts at building low-cost bespoke systems for retailers in the bookselling and entertainment industries. If you require electronic data to be translated automatically into a different format for your trading partners, we can handle it.
The security of your financial and business data is our top priority. Our ISO 27001 certificate ensures that your information is secure to the highest international standards.
The main strands of our business are Payments, Returns and Data Services.
The Batch Payments system reduces overheads in the supply chain and improves communication between suppliers and their customers worldwide. It was created by the Booksellers Association of the UK and Ireland in 2000 to replace the manual clearing house scheme.
Batch Returns is an easy-to-use web interface that was specially built to cut down on waste in the supply chain. Whether you use Returns as a bookseller or a supplier, our system will put you in control: we provide the infrastructure, you make the business decisions.
Behind the scenes, Batch works hard to manage financial and supply chain data so that publishers and booksellers can enjoy the benefits of automation. Automating processes saves time and cuts down on errors caused by manual inputting. It also lowers admin costs.