Yes. Select the credit note or claim and click on the 'N' button ('Not paying'). Click on ’Update Status‘ at the top or bottom of the page and the transaction will be removed.

At about 7am on the morning following the closing date for authorisations, the amounts paid will be in 'Past Remittances' under the 'Period Summaries' tab in the yellow menu bar.

Booksellers can't bring credit notes forward from future clearances. These have usually been uploaded by the supplier in accordance with your payment terms with them, which are often thirty days for UK booksellers, so they'll appear at future dates on the system. We at Batch can move credits forwards for you, but only with the supplier's/publisher's permission. 

Important news will appear on the website and on the Booksellers' Network Facebook page. We also send out monthly reminders about the closing date for authorisations, so please ensure that we have your active email address.

A red flag indicates an overall credit against a supplier, which will be carried forward to the following month.

Make sure you access Batch directly from www.batch.co.uk and not from a bookmarked link. Check that your PC date and clock are accurate. If the problem persists, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

Contact

Batch Ltd & BatchLine POS
6 Bell Yard
LONDON
WC2A 2JR

Email: mail@batch.co.uk
Switchboard: +44 (0)203 832 2430
Fax: +44 (0)20 7430 9559

BA Group

 

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