When you join Batch as a supplier or a retailer, you will receive on-going support from our UK-based team. You can also request copies of our user guides at any time. Prefer to watch a video? We are working on a series of updated videos for the new Batch Payments platform that you can watch on our YouTube channel, Batch for Booksellers. In the second part of video BatchLine#1, you can watch bookseller Adam Hewson explain the benefits of the new system from his point of view.
Contact us to receive a copy of our guide to using the new Batch Payments site or to set up an online demo.
Batch Returns - Quick Guide for Booksellers
Publishers and other Suppliers
As part of our service, suppliers will receive full training and a step-by-step guide to how the Payments and Returns services work. You can also view copies here:
Batch Returns - Quick Guide for Suppliers