Payments

Invoices and credits will be shown on Batch as soon as the suppliers send them. Batch only displays invoice and credit data provided by the suppliers, so if there are errors or items missing, you should contact the supplier directly. Note: if you are new to Batch, the supplier will only provide us with invoices raised after they have set up your account for Batch. Any transactions dated prior to this will not be uploaded.

The amount to be transferred is in the 'Amount to be Paid to Batch' column on the far right of the 'Current Period Summary' screen.

Non-direct debit customers: if you have a balance from the previous month, this will be visible in the Balance Summary below the suppliers listed on the Current Period page. The amount brought forward from the previous period will be displayed.

So, after all authorisations are done, the C/FWD (Carried Forward) column in the Balance Summary will show the amount that needs to be paid, including any outstanding balances from previous periods.

At about 7am on the morning following the closing date for authorisations, the amounts paid will be in 'Past Payment Status’ under the Reports tab.

Simply go to 'Period Summaries' menu, select 'Past Remittances' and choose the period you wish to look at. You can also see these details in the 'Payment Status' report.

Yes, any invoice can be downloaded as a CSV file directly from our website. On the system, you will find a complete record of all your transactions with each supplier. Simply find the invoice you want to download and click on the grey Download button above the line details of the invoice. Some suppliers now also submit copy invoices as PDFs for download – look out for the PDF icon on Batch.

Select the invoice and click on the 'N button ('Not paying'). Click on ‘Update’ at the bottom of the page and the transaction will be removed.