As you may be aware, Batch do not hold excess funds to cover any late payment. Therefore, it is imperative that your payment reaches our bank by close of business (5pm GMT) on the authorisation date. You will find the deadline date at the top of every page of your Batch account and there is also a list of upcoming authorisation deadlines on the home page of our website.
A reminder will be sent out to you on or around 15th of the month. Please ensure that you check and keep a note of these reminders as these will highlight when you need to have funds to us by. This date may be different to the authorisation deadline because in some months the cut-off date may fall on a weekend or a UK bank holiday, forcing closure of banking facilities. In this instance you will need to arrange your payment earlier to avoid auto unauthorisation of your transactions, bearing in mind the speed of your own bank.
If any of your transactions are unauthorised, you will find a list of these in the Reports menu under Other Reports/Auto-Unauthorised Transactions. Please remember to send a payment confirmation to mail@batch.co.uk.
