Batch - Returns

Batch Returns operates 24/7 and you will get your responses much faster than if you rely on contacting your rep or the supplier directly. Plus you will have an electronic record of all transactions. Visit our Returns page for more benefits.

There is no charge for booksellers to use Batch Returns.

All you need is an ADSL connection and web browser Google Chrome or Internet Explorer 8 or above (other browsers are not supported). The Batch website can also be accessed from an IOS or Android Smart phone.

Once the registration form has been completed, we will pass your details to the suppliers. It normally takes about 48 hours (excluding weekend and bank holidays) for them to get back to us. We will contact you by email as soon as your account has been enabled.

Let us know and we will contact them on your behalf. You can also speak to the supplier directly and encourage them to join Batch Returns.

A list of all suppliers on Batch Returns and Batch Payments can be found here.

Some suppliers only allow overstocks through Batch. You will need to contact the supplier directly if the return is for another reason.