Batch logo

Welcome to BatchOne

BatchOne is the portal for users of all Batch services.
If you have not been invited to join BatchOne, please send an email to

Batch Service Announcements


Bertline Acquisition

Batch is delighted to be taking over the running of Bertline from Bertrams. Our aim is to provide continuity of service for all those booksellers who are currently using the system. We will be contacting all Bertline users with more details over the next few weeks and the press release announcement can be viewed here.


Penguin Random House UK Returns

Between 27th May and 20th June, Penguin Random House UK are integrating their systems in order to simplify and improve their services. During these times, PRH will have a limited facility to accept physical returns and this is subject to agreeing in advance the usual delivery booking slot. Otherwise, please store these until PRH are operational again. Should you have any queries, PRH Customer Services and Credit Services teams will be able to help via your normal email routes.

Extended Terms

Many UK suppliers are offering extended terms to independent booksellers during these difficult times, but you can still authorise and pay as normal if you prefer. If you do wish to apply these new terms to transactions that you have already marked as 'Authorised', select 'R' to restore them to 'Open'. These invoices will then remain open in future periods, so you can pay them at a later date. To discuss extended terms, you should contact your suppliers directly – we cannot do that for you. However, do contact us for help and guidance about your Batch account via at any time. Include your phone number if you would like us to call you back.